Privacy Policy for 5iveGlobal Ltd

Last Updated: 20.03.25

1. Who We Are

5iveGlobal Ltd (“the Company”, “we”, “our”, or “us”) is a company based in Ireland dedicated to providing services through our website. Our registered office is in Ireland, and our website address is: https://5iveglobal.com. We are committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR) and all applicable Irish data protection legislation.

2. Data Controller

5iveGlobal Ltd is the data controller responsible for the collection, use, and storage of your personal data. We adhere to the highest standards of data protection and privacy as stipulated under EU and Irish law.

3. Scope of This Policy

This Privacy Policy applies to all data collected through our website and any associated services provided by 5iveGlobal Ltd. It explains how we collect, use, store, and share your personal data, and outlines your rights in relation to your personal information.

4. Personal Data We Collect

We may collect and process various categories of personal data, including but not limited to:

  • Identification Data: Such as your name, email address, postal address, telephone number, and other contact details.
  • Technical Data: Including IP address, browser type, operating system, and other technical details collected via cookies and similar technologies.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and referring URLs.
  • Transactional Data: Details related to purchases or services rendered where applicable.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent: When required (e.g., for marketing communications or non-essential cookies).
  • Contractual Necessity: To fulfill our contractual obligations to you.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms.

6. Purpose of Data Processing

The primary purposes for processing your personal data include:

  • Provision of Services: To operate and maintain our website and deliver our services.
  • Communication: To respond to inquiries, provide customer support, and send updates.
  • Marketing: With your consent, to send promotional materials and information regarding our products or services.
  • Compliance and Security: To meet legal requirements and safeguard against fraud and unauthorized access.

7. Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture may be publicly visible in the context of your comment.

8. Media

If you upload images to the website, please avoid including images with embedded location data (EXIF GPS) as such data can be extracted by visitors to the website.

9. Cookies

We use cookies and similar tracking technologies to enhance user experience and provide various functionalities:

  • Comment Cookies: If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. This facilitates convenience by not requiring you to re-enter your details when you comment again. These cookies will last for one year.
  • Login Page Cookies: When you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • Login and Screen Options Cookies: When you log in, we set cookies to save your login information and screen display choices. Login cookies last for two days, while screen options cookies persist for one year. If you select “Remember Me”, your login will remain for two weeks. Logging out will remove the login cookies.
  • Editor Cookies: When you edit or publish an article, an additional cookie is stored in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

10. Embedded Content from Other Websites

Articles on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves as if you have visited the other website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, especially if you have an account and are logged in to those sites.

11. Who We Share Your Data With

Your personal data may be shared with third parties as follows:

  • Service Providers: With trusted service providers who support our website operations and service delivery.
  • Password Reset Requests: If you request a password reset, your IP address will be included in the reset email.
  • Legal and Regulatory Requirements: When required by law or to protect our rights and safety.

12. How Long We Retain Your Data

  • Comments: If you leave a comment, both the comment and its metadata are retained indefinitely. This is to enable automatic recognition and approval of any follow-up comments instead of holding them in a moderation queue.
  • User Registrations: For users who register on our website (if applicable), we store the personal information provided in their user profiles. Registered users can view, edit, or delete their personal information at any time (except for the username, which cannot be changed). Website administrators also have the ability to view and edit this information.

13. What Rights You Have Over Your Data

Under the GDPR, you have several rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You may request correction of any inaccurate or incomplete data.
  • Erasure: You can request deletion of your personal data, subject to legal restrictions.
  • Restriction of Processing: You have the right to request that we restrict processing of your personal data.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You may object to the processing of your personal data under certain circumstances.
  • Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing prior to withdrawal.

To exercise these rights, please contact our Data Protection Officer using the contact details provided below.

14. Where Your Data is Sent

Visitor comments may be subject to verification by an automated spam detection service. This external service may collect data about you as part of the verification process.

15. Data Transfers

Where necessary, your personal data may be transferred to third parties, including service providers and partners, both within and outside the European Economic Area (EEA). Such transfers will be governed by appropriate safeguards, such as standard contractual clauses, to ensure your data remains protected.

16. Security Measures

We implement robust technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated in line with technological advances and regulatory requirements.

17. Policy Updates

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any significant changes will be communicated by updating the “Last Updated” date on this page, and, where necessary, through direct communication.

18. Contact Information

If you have any questions regarding this Privacy Policy, wish to exercise your rights under the GDPR, or need further information about our data handling practices, please contact:

5iveGlobal Ltd
Registered Office: [Insert Full Address, Ireland]
Email: [Insert Email Address]
Telephone: [Insert Telephone Number]
Data Protection Officer: [Insert Contact Details].